Today’s 2-Minute UK AI Brief

15 May 2026

UK AI — A daily summary of AI news most relevant to the UK.

In brief — The UK government has launched the GOV.UK Chat feature in its app to enhance user interaction using AI technology.

Why it matters

  • The introduction of GOV.UK Chat reflects a shift in public expectations for government services.
  • Recent Ofcom data indicates a significant rise in AI tool usage among UK adults.
  • This development may influence how government services are designed and delivered in the future.

Explainer

The UK government has officially launched the GOV.UK Chat feature within its app, aiming to improve how citizens interact with government services. This initiative comes at a time when expectations for digital services are evolving, as more people become accustomed to AI technologies in their daily lives. According to recent research from Ofcom, over half of UK adults (54%) now use AI tools, a notable increase from 31% the previous year. Additionally, a significant majority of online adults (75%) report engaging with AI-generated search summaries. The GOV.UK Chat feature is designed to meet these changing expectations by providing a more conversational and responsive service. As the public becomes more familiar with AI, government agencies may increasingly adopt similar technologies to enhance service delivery and accessibility.

Sources: gds.blog.gov.uk gov.uk ukri.org gov.uk

uk government ai digital services ofcom technology