Today’s 2-Minute AI Brief

24 January 2026

UK AI — A daily summary of AI news most relevant to the UK.

In brief — Ofcom is investigating Meta for potentially failing to provide accurate data regarding WhatsApp's role in the UK business messaging ecosystem.

Why it matters

  • The investigation could impact Meta's operations and compliance in the UK.
  • Accurate data is crucial for assessing the SMS market and competition.
  • This scrutiny reflects ongoing regulatory efforts to ensure transparency in digital communications.

Explainer

Ofcom, the UK’s communications regulator, has launched a formal investigation into Meta, the parent company of WhatsApp, to determine if it complied with legally binding requests for information. This inquiry is part of a broader review of the SMS market in the UK, which seeks to understand the competitive landscape and WhatsApp's influence within it. If Meta is found to have provided inaccurate data, it could face regulatory consequences, which may affect its operations in the UK. This investigation highlights the increasing focus by UK regulators on the accountability of tech companies, especially regarding their data practices and market impact. As digital communication continues to evolve, ensuring that companies provide accurate and transparent information is essential for maintaining fair competition and protecting consumer interests.

Sources: gov.uk ukri.org go.theregister.com

ofcom meta whatsapp uk regulation digital communications